FAQ

What areas do you serve?

Currently, we service select areas in L4N,  L4M and L9X postal code areas – that’s Midhurst, Springwater, Minesing & parts of North Barrie.

Are all driveways the same price?

What is the length of the contract?

Our service covers the entire Winter season November 1st – April) to last 2″snowfall, including Christmas & New Years!

How much snow needs to fall before the tractors roll?

Our tractors hit the road when we receive 2” of snow, or greater. No need to call.

In an average season, how many times do you service a customer?

On average, we service a customer 30-40 times per season … all for one low price. There is no seasonal limit.

When will my driveway be cleared?

We do our absolute best to clear your driveway as soon as possible. However, we cannot predict the snow – the later it starts, the later we start; there is no set start time each day. Our start time depends on when the snow began accumulating, the current conditions, and weather predictions for the day. Our service is about ensuring you can get out and in your driveway at all times during the winter, not about how it looks.

DrivewaySnow has a unique 4 cycle system. Imagine a piece of string with a start and end, cycle #1 start at start thru to end, cycle #2 start in middle to end and at the original start, cycle #3 start at the original end and work backwards and cycle #4 start in middle but travel in different direction then #2. What all of that means is everyone will be treated fairly and promptly throughout the winter as we change cycles every snowfall.

Do you do repeat clean-ups after city plows?

Yes, following large snowfalls only (15+ cm), we will do a repeat clean-up to remove the nasty mound left at the end of your driveway by the city plows. Please keep in mind – we must finish our entire route prior to any repeat clean-ups.

Do you offer path shovelling?

We offer very limited path shovelling for unique situations at this time and it is an expensive add-on service if available in your area.

Do you salt?

No, salting is not offered as part of our DrivewaySnow service.

Are you fully insured?

Yes, we are fully insured.

How close will the tractor go to objects, like cars parked in the driveway and garage doors?

Our equipment will not clear closer than 1 foot to objects in and around the driveway; we want to protect your property, and ours.

What if snow is being blown onto a neighbours’ property?

Let us know! We will bring it to the attention of our operators to make sure that it doesn’t happen again.

Can I submit a “Special Request” for driveway clearing?

Yes, if you are having a special event and need your driveway to be cleared by a specific time, please give us notice and we will do our best to accommodate you.

What methods of payment do you accept?

call or sign up before it’s too late!

2019 season is booking up fast.