What areas do you serve?
Currently, we service select areas – that’s Midhurst, Springwater & Season Rd area.
Not sure if we’re in your area? Send us a message.
Are all driveways the same price?
We have attempted to price the most common driveways by the number of cars you could possibly park, really it’s about the amount of time it takes us to clear your driveway. A number of elements like shape etc can effect the time. If you have a larger or unique driveway then please contact us for a custom quote.
What is the length of the contract?
Our service covers the entire Winter season November 10th – April) to last 2″snowfall, including Christmas & New Years!
How much snow needs to fall before the tractors roll?
Our tractors hit the road when we receive 2” of snow, or greater. No need to call.
In an average season, how many times do you service a customer?
On average, we service a customer 30+ times per season … all for one low price. There is no seasonal limit.
When will my driveway be cleared?
We do our absolute best to clear your driveway as soon as possible. However, we cannot predict the snow – the later it starts, the later we start; there is no set start time each day. Our start time depends on when the snow began accumulating, the current conditions, and weather predictions for the day. Our service is about ensuring you can get out and in your driveway at all times during the winter, not about how it looks.
DrivewaySnow has a route for each of our 4 Midhurst area tractors. One snow event they start at the front and the next snow event they start at end of each of their consistent routes, by the same Operator. So everyone is equally serviced over the winter season events.
Do you do repeat clean-ups after city plows?
Yes, following large snowfalls only (15+ cm), we will do a repeat clean-up to remove the nasty mound left at the end of your driveway by the city plows. Please keep in mind – we must finish our entire route prior to any repeat clean-ups.
Do you offer path shovelling?
We offer very limited path shovelling for unique situations at this time and it is an expensive add-on service if available in your area.
Do you salt?
No, salting is not offered as part of our DrivewaySnow service.
Are you fully insured?
Yes, we are fully insured.
How close will the tractor go to objects, like cars parked in the driveway and garage doors?
Our equipment will not clear closer than 1 foot to objects in and around the driveway; we want to protect your property, and ours.
What if snow is being blown onto a neighbours’ property?
Let us know! We will bring it to the attention of our operators to make sure that it doesn’t happen again.
Can I submit a “Special Request” for driveway clearing?
Yes, if you are having a special event and need your driveway to be cleared by a specific time, please give us notice and we will do our best to accommodate you.
What methods of payment do you accept?
Please sign-up and pay online, so that you get into our system right away. If you do not have access to a computer or credit card, we will accept a cheque or cash – please email and we’ll arrange for a pick-up.